Most RTO isn't a delivery problem. It's an intent problem. VoRoute confirms the order before it ships.
For Indian D2C brands that ship cash on delivery.
01 — The problem
Indian COD orders bounce — impulse at 1am, forgotten by morning, refused at the door. The courier takes the blame. The order was dead on arrival.
02 — How it works
A COD order lands from the store.
An outbound call to the customer.
Hindi or Hinglish. Haan, or na.
Dispatch only what was confirmed.
Namaste [name] ji. Aapka ₹[amount] ka cash on delivery order confirm karne ke liye call kiya hai. Kya aap yeh order confirm karna chahenge? Haan ya na.
The name and the amount are the ones on that order.
03 — The system
Real-time voice. Speech to text, intent, then speech back — Hindi and Hinglish — tied to the order store.